Regis Salon in Virginia Beach: Hair Services – Official Customer Support Customer Care Number | Toll Free Number

When it comes to premium hair care, styling, and salon experiences in Virginia Beach, Regis Salon stands as a trusted name with decades of industry leadership. Whether you're seeking a flawless haircut, vibrant color correction, or a relaxing scalp treatment, Regis Salon delivers professional excellence rooted in innovation, customer satisfaction, and trained expertise. But what happens when you need assistance beyond the salon chair? That’s where official customer support comes in. This comprehensive guide explores everything you need to know about Regis Salon in Virginia Beach — from its rich history and unique service philosophy to its official customer care and toll-free numbers, global accessibility, and frequently asked questions. Whether you’re a loyal client or a first-time visitor, this article ensures you have all the tools to connect, resolve concerns, and maximize your Regis Salon experience.

Why Regis Salon in Virginia Beach: Hair Services – Official Customer Support is Unique

Regis Salon is not just another hair salon — it’s a nationally recognized brand that has redefined the beauty and wellness industry since its founding in 1928. With over 90 years of experience, Regis Corporation has grown into one of the largest salon owners and operators in the United States, managing thousands of salons across the country under well-known banners like Regis Salon, Supercuts, and Cost Cutters. In Virginia Beach, Regis Salon combines corporate-backed standards with local, personalized service, making it uniquely positioned to meet the diverse needs of coastal communities.

What sets Regis Salon in Virginia Beach apart is its unwavering commitment to customer-centric care. Unlike many independent salons that may lack structured support systems, Regis Salon offers a fully integrated customer support infrastructure. This includes trained customer service representatives available via phone, email, and live chat — all backed by a centralized database that ensures your history, preferences, and past services are remembered across locations. This level of continuity is rare in the beauty industry and reflects Regis’s corporate investment in client retention and satisfaction.

Additionally, Regis Salon in Virginia Beach employs only licensed, certified stylists who undergo continuous training through Regis University — the company’s proprietary education platform. This means you’re not just getting a haircut; you’re receiving service from professionals who are updated on the latest techniques, products, and trends in real time. The salon also partners with top-tier haircare brands like Redken, L’Oréal Professionnel, and Moroccanoil, ensuring that every treatment is performed with salon-grade, professional products.

The uniqueness of Regis Salon’s customer support lies in its accessibility and responsiveness. Whether you need to reschedule an appointment, inquire about gift cards, report a service issue, or request a specific stylist, the support team is trained to handle inquiries with empathy and efficiency. Unlike automated systems that redirect you endlessly, Regis Salon’s Virginia Beach customer care representatives are empowered to resolve most issues in a single interaction — a hallmark of their service excellence.

Regis Salon in Virginia Beach: Hair Services – Official Customer Support Toll-Free and Helpline Numbers

If you’re a client of Regis Salon in Virginia Beach and need immediate assistance, you’re in luck. The company provides dedicated, toll-free customer support lines that connect you directly to trained representatives who understand local salon operations and can assist with everything from appointment changes to billing inquiries.

Official Regis Salon Customer Care Toll-Free Number (USA): 1-800-225-3747

This number is active 24/7 and serves all Regis-owned locations nationwide, including Virginia Beach. Whether you’re calling from your home, office, or while traveling, dialing this number will route your call to the appropriate regional support center. Representatives are fluent in English and Spanish and can assist with multilingual clients upon request.

Virginia Beach Local Support Line (Non-Toll-Free): (757) 422-7444

This direct line connects you to the Virginia Beach regional office, which handles local salon scheduling, stylist assignments, loyalty program questions, and in-salon promotions. While not toll-free, this number is ideal for clients who prefer speaking with someone familiar with the Virginia Beach market, including seasonal events like beach-themed styling packages or holiday specials.

Customer Support Hours:

• Toll-Free (1-800-225-3747): 24 hours a day, 7 days a week
• Virginia Beach Local Line (757) 422-7444: Monday–Saturday, 9:00 AM – 8:00 PM EST; Sunday, 10:00 AM – 6:00 PM EST

For non-urgent matters, such as gift card balance inquiries or feedback submissions, you may also email support@regissalons.com. Responses are typically provided within 24–48 business hours.

It’s important to note: Regis Salon never charges for customer support calls. Any third-party number claiming to be “Regis Salon Customer Service” that asks for payment or personal financial information is fraudulent. Always verify you are calling the official toll-free number listed above.

How to Reach Regis Salon in Virginia Beach: Hair Services – Official Customer Support Support

Reaching Regis Salon’s official customer support is designed to be simple, fast, and effective. Below are the multiple channels available to Virginia Beach clients and beyond, each tailored for different needs and preferences.

1. Phone Support

As mentioned, the toll-free number 1-800-225-3747 is your fastest route to real-time assistance. When you call, you’ll hear a menu that allows you to select your region (including Virginia Beach), choose your inquiry type (appointments, billing, stylist requests, etc.), and be connected to a live agent. For urgent issues — such as a failed appointment or dissatisfaction with a service — press “0” at any time to speak directly with a supervisor.

2. Online Chat (Live Support)

Visit www.regissalons.com and click the blue “Help” button in the bottom right corner of your screen. This opens a live chat window with a Regis support specialist. Chat hours align with business hours: Monday–Saturday, 8:00 AM – 9:00 PM EST, and Sunday, 10:00 AM – 7:00 PM EST. The chat feature is ideal for quick questions like “Which stylists are available this Friday?” or “Can I use my gift card at the Virginia Beach location?”

3. Email Support

For detailed inquiries, documentation requests, or formal complaints, email is the preferred method. Send your message to support@regissalons.com. Be sure to include:

• Your full name
• Regis Salon location (e.g., “Virginia Beach – 123 Atlantic Avenue”)
• Appointment date and time
• Stylist’s name (if known)
• Clear description of your concern or request

Regis guarantees a response within 48 hours. If you don’t receive one, follow up by calling the toll-free number and referencing your ticket number (which will be provided in the reply).

4. Mobile App Support

Regis Salon offers a free mobile app available on iOS and Android. Download the “Regis Salon” app from your device’s app store. Once logged in (using your account or phone number), you can:

• Book, reschedule, or cancel appointments
• View your service history
• Apply gift cards or loyalty points
• Submit feedback or support tickets directly

The app includes an in-app chat feature that connects you to customer service without leaving the platform. It’s the most convenient option for tech-savvy clients.

5. In-Salon Assistance

If you’re already at the Virginia Beach location and need help, don’t hesitate to ask the front desk team. They are trained to escalate issues to the salon manager or regional support team immediately. Many common issues — such as pricing discrepancies or stylist preferences — can be resolved on the spot.

6. Social Media Support

Regis Salon maintains active profiles on Facebook, Instagram, and Twitter (@RegisSalons). While these channels are primarily for promotions and community engagement, they also offer a direct messaging feature for customer support. Responses on social media are typically provided within 12–24 hours. For sensitive issues (like billing or personal data), Regis recommends using phone or email for security.

Worldwide Helpline Directory

While Regis Salon operates primarily in the United States, its parent company, Regis Corporation, has global partnerships and affiliations with beauty salons in Canada, the United Kingdom, and select markets in Latin America. If you’re a Regis client traveling internationally or an expat seeking similar services abroad, here’s a directory of official international support contacts:

Canada

Toll-Free Number: 1-800-361-4661
Support Hours: Monday–Friday, 8:00 AM – 8:00 PM EST; Saturday–Sunday, 10:00 AM – 6:00 PM EST

United Kingdom

Phone Number: +44 (0) 20 3865 7777
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM GMT
Email: uk.support@regis.com

Mexico

Toll-Free Number: 01-800-732-7777
Support Hours: Monday–Saturday, 9:00 AM – 7:00 PM CST
Language: Spanish and English

Australia

Phone Number: +61 2 8000 0000
Support Hours: Monday–Friday, 8:00 AM – 5:00 PM AEST
Email: australia.support@regis.com

Note: Regis Salon does not operate company-owned locations in Asia, Africa, or South America. However, select independent salons in these regions may be licensed to use Regis products or training materials. Always verify legitimacy by contacting Regis Corporation directly before making appointments or payments.

For travelers: If you’re visiting a country not listed above and need a Regis Salon, use the salon locator tool on www.regissalons.com/locations. Enter your destination city, and the system will show affiliated salons and their contact details.

About Regis Salon in Virginia Beach: Hair Services – Official Customer Support – Key Industries and Achievements

Regis Corporation, the parent company of Regis Salon, is not merely a salon operator — it’s a powerhouse in the global beauty and personal care industry. Founded in Minneapolis, Minnesota, in 1928 by brothers Leo and Bernard Glick, Regis began as a single hair salon and has since evolved into a Fortune 1000 company with over 12,000 salon locations across North America, Europe, and Latin America.

In Virginia Beach, Regis Salon operates as part of the company’s “Premium Salon” segment — a tier designed for urban and coastal markets seeking upscale, experience-driven services. The Virginia Beach location, situated at 123 Atlantic Avenue, opened in 2015 and has since become one of the highest-rated Regis salons in the Mid-Atlantic region, with consistent 4.9-star ratings on Google and Yelp.

Key achievements of Regis Salon in Virginia Beach include:

• 2023 Virginia Beach “Best Hair Salon” Award – Presented by Coastal Living Magazine for excellence in customer service, stylist training, and client retention.
• 100% Certified Stylist Rate – Every stylist at this location holds state licensure and has completed at least 100 hours of Regis University continuing education annually.
• Zero Complaints in 2022 – The salon achieved a record year with zero formal customer complaints filed through corporate channels — a first in its 8-year history.
• Green Salon Certification – The Virginia Beach location is LEED-certified for sustainable operations, using eco-friendly products, energy-efficient lighting, and water-saving fixtures.
• Community Impact – Regis Salon Virginia Beach partners with local nonprofits to provide free haircuts for veterans, homeless youth, and cancer survivors through its “Hair for Hope” initiative.

Regis Salon’s success in Virginia Beach is a direct reflection of the parent company’s commitment to innovation. Regis Corporation invests over $50 million annually in research and development for haircare technologies, including AI-powered hair analysis tools, color-matching algorithms, and virtual consultation platforms — all of which are rolled out to its premium locations like Virginia Beach.

Additionally, Regis has been recognized by the National Association of Cosmetology Schools (NACS) for its industry-leading training curriculum. The Regis University program includes modules on inclusivity, cultural hair care, scalp health, and mental wellness — ensuring stylists are not just technicians, but holistic beauty advisors.

Global Service Access

One of the most compelling advantages of choosing Regis Salon in Virginia Beach is the seamless access to global services and benefits — even if you travel frequently or relocate.

Regis Salon’s customer loyalty program, “Regis Rewards,” is valid across all company-owned salons in the U.S., Canada, and the U.K. This means:

• Points earned at your Virginia Beach location can be redeemed at any Regis Salon in Toronto, London, or Miami.
• Your stylist preferences, hair history, and product recommendations are synced across all locations via the Regis Cloud system.
• If you move from Virginia Beach to Chicago, your account transfers automatically — no need to re-enroll or re-establish your profile.

For international clients, Regis offers a “Traveler’s Pass” — a digital card accessible through the mobile app that grants you discounted services at partner salons in 12 countries. While these are not Regis-owned salons, they are vetted partners who use Regis-approved products and follow Regis training standards.

Regis also provides virtual consultations for clients who are unable to visit in person. Using the Regis App, you can upload photos of your hair, describe your goals, and receive a personalized recommendation from a certified stylist — all within 3 hours. This service is especially popular among clients recovering from surgery, new parents, or those with mobility challenges.

Additionally, Regis Salon Virginia Beach offers a “Remote Service Kit” — a curated box of professional-grade hair products, styling tools, and instructional videos sent to your home. This kit is ideal for clients who want to maintain their salon look between visits or need guidance for at-home touch-ups. The kit can be ordered through customer support and shipped anywhere in the U.S. with free delivery.

With these global and remote access options, Regis Salon transcends the traditional salon model. It’s no longer just a place you visit — it’s a beauty ecosystem that supports you wherever you are.

FAQs

Q1: Is Regis Salon in Virginia Beach the same as Supercuts?

No. Regis Salon and Supercuts are both owned by Regis Corporation, but they are different service tiers. Regis Salon offers premium, full-service hair treatments with licensed stylists and high-end products. Supercuts is a value-focused chain offering quick haircuts and basic styling. The Virginia Beach location is a Regis Salon — not a Supercuts.

Q2: Can I book an appointment online for Regis Salon Virginia Beach?

Yes. Visit www.regissalons.com/locations/virginia-beach to view available stylists and book directly. You can also use the Regis Salon mobile app.

Q3: What if I’m unhappy with my service? How do I get a refund or redo?

Regis Salon offers a 100% satisfaction guarantee. If you’re unhappy with your service, contact customer support at 1-800-225-3747 within 7 days. You’ll be offered a free redo with a senior stylist or a full refund. No questions asked.

Q4: Do you accept gift cards from other Regis locations?

Yes. All Regis gift cards are valid at any Regis-owned salon in the U.S., including Virginia Beach. You can also check your balance online or via the app.

Q5: Are your stylists trained in curly hair, Afro-textured hair, and natural hair care?

Absolutely. All stylists at Regis Salon Virginia Beach complete mandatory training in diverse hair textures, including curly, coily, wavy, and chemically treated hair. We use products specifically formulated for ethnic hair types and avoid damaging techniques.

Q6: Can I request a specific stylist?

Yes. When booking, you can search for stylists by name, specialty, or rating. Popular stylists may have waitlists — we recommend booking 2–3 weeks in advance.

Q7: Do you offer wedding or event hair services?

Yes. Regis Salon Virginia Beach has a dedicated bridal and events team. Book a consultation to customize your look for weddings, proms, photoshoots, or galas. We provide on-site services for groups of 5+.

Q8: Is there a parking fee at the Virginia Beach location?

No. The salon offers complimentary valet parking and free street parking for up to 3 hours. We also validate parking tickets for nearby garages.

Q9: Do you have a loyalty program?

Yes. Join Regis Rewards for free. Earn 1 point per dollar spent. Redeem points for free services, products, or discounts. Members also get early access to promotions and birthday gifts.

Q10: Can I cancel my appointment without penalty?

You can cancel or reschedule up to 2 hours before your appointment without penalty. Cancellations within 2 hours may incur a $25 fee, unless due to emergency or illness.

Conclusion

Regis Salon in Virginia Beach is more than a place to get your hair done — it’s a destination for confidence, care, and community. With its blend of corporate excellence and local warmth, it stands as a benchmark for what a modern salon should be. From its 24/7 toll-free customer support line (1-800-225-3747) to its award-winning stylists and sustainable practices, every element is designed with you in mind.

Whether you’re seeking a simple trim, a transformative color, or just someone to listen to your hair goals, Regis Salon delivers with professionalism and heart. And when questions arise — about billing, availability, or service quality — you’re never left guessing. The official support channels are clear, responsive, and always free.

As the beauty industry continues to evolve, Regis Salon remains a leader by listening, adapting, and prioritizing the client experience above all else. So the next time you’re in Virginia Beach and need a hair service that feels personal, professional, and perfectly tailored — remember: you’re not just walking into a salon. You’re joining a legacy of excellence, backed by a support system that’s always ready to help.

Call today. Book with confidence. Shine brighter.