What a Professional Maintenance Visit Includes:From Coils to Coolant
Know what a full air conditioner maintenance service includes—from coils and filters to refrigerant checks and system calibration for better performance.

Regular air conditioner maintenance is not just about keeping your home or office cool—it’s about ensuring that your system runs safely, efficiently, and reliably. Many people book an annual service without fully understanding what’s actually included in a professional maintenance visit.
This blog breaks down every stage of the visit, from initial checks to detailed technical inspections, so you know what to expect when you call an air conditioning company.
First Impressions: What Happens When the Technician Arrives
When a professional technician arrives for a maintenance appointment, the process begins with a friendly introduction and a quick discussion about your air conditioning system. You may be asked about any recent issues, performance concerns, or unusual noises you’ve noticed.
The technician will assess how easy it is to access the system and conduct a quick walkaround of the property if needed. This sets the tone for a thorough and transparent visit.
Visual Inspection & System Diagnosis
The next step involves a detailed visual inspection. This allows the technician to identify early warning signs of damage or inefficiency. The external and internal units are checked for corrosion, cracked insulation, damaged wiring, and general wear and tear.
Pipework is inspected for leaks, brackets are checked for secure installation, and airflow at vents is tested to ensure proper circulation. This part of the process helps identify any visible issues that could lead to breakdowns if left unattended.
Coil Cleaning: The Forgotten Hero of Efficiency
One of the most overlooked components in air conditioner maintenance is the coil system—specifically the evaporator and condenser coils. These coils can easily collect dust, grime, and other airborne debris over time.
Dirty coils prevent your air conditioning system from absorbing and releasing heat efficiently. This results in higher energy consumption and reduced cooling power. During a professional visit, technicians use approved chemical solutions and soft brushes to clean the coils thoroughly.
The result? Better airflow, improved cooling performance, and less strain on the system.
Filters: Cleaned, Changed, or Forgotten?
Filters play a vital role in your air conditioning unit. They trap dust, allergens, and airborne pollutants before they circulate through your home or office. Dirty or clogged filters make the system work harder and can lead to poor indoor air quality.
A technician will inspect the current filters and determine whether they should be cleaned or replaced. Depending on the type of environment—residential or commercial—you’ll be advised on how often to change filters. In high-dust or high-traffic areas, more frequent changes may be necessary.
Drainage & Condensate Line Check
Your air conditioning system also acts as a dehumidifier, collecting moisture from the air and funnelling it through a drain line. If this line becomes blocked with algae or debris, it can cause water leaks, bad smells, and even mould growth.
During a maintenance visit, the condensate drain line is flushed and tested for blockages. The technician also checks for signs of corrosion or rust in the pan, which could affect performance.
Electrical Connections & Controls Check – Safety First
The electrical system is another critical aspect of air conditioner maintenance. Loose or damaged wiring is not only a safety hazard but can also cause the system to shut down unexpectedly.
A full check is performed on all electrical connections, including:
- Start/stop switches
- Circuit breakers
- Thermostat connections
- Capacitors and relays
The technician takes voltage and amperage readings, ensuring they match manufacturer specifications. If any signs of wear or overheating are found, parts may be replaced or flagged for future monitoring.
The Coolant Check – Keeping Your AC Cold
Below is a clear summary of what a technician checks during the coolant inspection:
What’s Checked |
Why It Matters |
What the Technician Does |
Refrigerant level |
Low levels reduce cooling and increase energy use |
Measures levels and tops up if needed |
Signs of refrigerant leaks |
Leaks harm performance and are harmful to the environment |
Performs pressure tests and inspects for visual signs |
Type of refrigerant used |
Some older units use banned or outdated refrigerants |
Advises on system compliance or potential upgrades |
Compressor performance |
The heart of the cooling system—circulates refrigerant |
Tests for noise, heat, or vibration issues |
Maintaining the right level of refrigerant ensures your system delivers optimal performance during peak summer months.
System Testing & Calibration
Once the cleaning and inspection are complete, the technician will run a full system test. This includes:
- Powering on the system in both cooling (and heating, if applicable) modes
- Checking thermostat accuracy and recalibrating if needed
- Listening for any abnormal sounds like hissing, banging, or buzzing
- Measuring airflow speed and temperature at different vents
This final round of testing confirms that all previous adjustments have improved system performance.
Maintenance Report & Recommendations
Before leaving, the technician provides a detailed maintenance report. This includes:
- A checklist of services performed
- Parts replaced or cleaned
- Any problems found during inspection
- Suggestions for future improvements or upgrades
If your system is nearing the end of its lifespan, the technician may recommend an energy-efficient replacement or suggest adding smart controls. For homeowners, landlords, or property managers, working with a reputable air conditioning company London clients trust can ensure you're always ahead on upkeep.
Optional Extras: Add-Ons During a Maintenance Visit
During the same visit, additional services may be offered for systems that require more care or enhancements. These can include:
- UV light installations to improve indoor air quality
- Smart thermostat upgrades to optimise energy use
- Ductwork inspection for air leaks or blockages
- Preventative replacement of older components before failure occurs
These extras can be particularly beneficial in commercial settings, where systems run continuously and must meet health and safety regulations.
Conclusion: Why Full-Service Maintenance Matters
Whether you own a home, manage a commercial building, or operate a busy retail unit, professional air conditioner maintenance ensures peace of mind and consistent performance. A proper service visit covers everything—from airflow to coolant, filters to electrics—and helps avoid breakdowns at the worst possible time.
Most importantly, it helps your system last longer, run more efficiently, and keep your environment comfortable all year round.
If you're looking for a trusted air conditioning company in London, Hamilton Air Conditioning Ltd offers comprehensive maintenance services tailored to both residential and commercial clients. One professional visit can make all the difference.