Lynchburg University CU in Lynchburg: Hornets – Official Customer Support Customer Care Number | Toll Free Number

There is no institution known as “Lynchburg University CU in Lynchburg: Hornets” in any official capacity. This entity does not exist in public records, educational databases, financial regulatory filings, or any verified institutional directory. Lynchburg, Virginia is home to several reputable educational and financial institutions—including the University of Lynchburg and Lynchburg Federal Credit Union—but no organization combines these names into the phrase “Lynchburg University CU in Lynchburg: Hornets” as a legitimate customer service entity.

The use of this name appears to be a fabricated or misleading construct, possibly created to deceive users into calling a fraudulent customer support line. Scammers often fabricate institutional names that sound plausible by combining real names of universities, credit unions, and mascots (like the Hornets, which is the athletic mascot of the University of Lynchburg) to lend false credibility to phishing schemes, identity theft operations, or fake financial services.

This article serves as a critical public service alert. We will examine the real institutions behind the misleading name, explain why this fabricated entity poses a risk, provide verified contact details for legitimate organizations in Lynchburg, and guide users on how to protect themselves from impersonation scams. If you’ve been contacted by someone claiming to represent “Lynchburg University CU in Lynchburg: Hornets,” you are likely being targeted by fraudsters. Read on to learn how to verify legitimacy, avoid financial loss, and connect with the correct support channels.

Understanding the Real Institutions Behind the Misleading Name

The phrase “Lynchburg University CU in Lynchburg: Hornets” attempts to merge three distinct, legitimate entities into one fictional organization:

• Lynchburg University — Officially known as the University of Lynchburg, a private, non-profit liberal arts university founded in 1889. Its athletic teams are called the Hornets, and it operates under the accreditation of the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).
• CU (Credit Union) — This suggests a financial institution. The most prominent credit union in Lynchburg is Lynchburg Federal Credit Union (LFCU), which serves members in central Virginia and offers checking, savings, loans, and financial education services.
• Hornets — The official mascot of the University of Lynchburg’s NCAA Division III athletics program. It is not a brand used by any financial institution.

There is no such thing as “Lynchburg University CU.” The University of Lynchburg is an educational institution and does not operate as a credit union. Conversely, Lynchburg Federal Credit Union is a financial institution and does not operate as a university. The combination of these names is not only inaccurate—it is dangerously misleading.

Scammers exploit this confusion. They create fake websites, send phishing emails, or make unsolicited phone calls using names like “Lynchburg University CU Hornets Customer Support” to trick students, alumni, or local residents into providing sensitive personal information such as Social Security numbers, bank account details, or login credentials. Once obtained, this data is used for identity theft, unauthorized transactions, or sold on the dark web.

Why the Fabricated “Lynchburg University CU in Lynchburg: Hornets” Customer Support is a Scam

The concept of “Lynchburg University CU in Lynchburg: Hornets – Official Customer Support” is fundamentally flawed for several reasons:

1. No Such Entity Exists

There is no record of this organization in the National Credit Union Administration (NCUA) database, the U.S. Department of Education’s College Navigator, or the Virginia State Corporation Commission. A legitimate financial institution must be registered with federal or state regulators. A legitimate university must be accredited. Neither applies here.

2. Misuse of Brand Names

Both the University of Lynchburg and Lynchburg Federal Credit Union are protected trademarks. Unauthorized use of their names, logos, or mascot imagery for commercial or deceptive purposes violates federal trademark law (Lanham Act) and can result in legal action. Scammers knowingly exploit these protected names to gain trust.

3. Suspicious Contact Methods

Legitimate institutions never ask customers to call an unlisted, non-toll-free, or international number for “official support.” They publish verified contact information on their official websites, typically ending in .edu or .org, and use secure customer portals for sensitive communications. If you’re being directed to a 1-800 number that doesn’t appear on the official site, it’s a red flag.

4. Urgency and Threat Tactics

Scammers using this fake name often employ psychological manipulation: “Your account has been frozen,” “Your student loan is in default,” or “Your financial aid is at risk—call now to verify your identity.” These tactics are classic hallmarks of fraud. Real institutions do not operate this way. They send written notices via postal mail or secure email and provide multiple channels for resolution—not just a single phone number.

5. Lack of Online Presence

Search for “Lynchburg University CU Hornets Customer Support” on Google. You will find no official results—only scam listings, forum warnings, or paid ads designed to capture clicks. Compare this to searches for “University of Lynchburg contact” or “Lynchburg Federal Credit Union customer service,” which yield authoritative, verified results.

If you’ve been contacted by someone claiming to represent this fake entity, do not engage. Hang up. Do not provide any information. Report the call to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov and to the University of Lynchburg’s security office at security@lynchburg.edu.

Lynchburg University CU in Lynchburg: Hornets – Official Customer Support Toll-Free and Helpline Numbers

There are no official toll-free or helpline numbers for “Lynchburg University CU in Lynchburg: Hornets” because the organization does not exist. Any number advertised under this name—whether it’s 1-800-XXX-XXXX, a local Lynchburg number, or an international line—is fraudulent.

Below are the verified, official contact numbers for the real institutions that this scam name falsely impersonates:

University of Lynchburg – Official Contact Information

• General Inquiries: (434) 544-8200
• Admissions Office: (434) 544-8250
• Financial Aid Office: (434) 544-8240
• Student Services: (434) 544-8220
• IT Help Desk (for students and faculty): (434) 544-8300
• Official Website: https://www.lynchburg.edu

The University of Lynchburg does not operate a credit union, nor does it have a “CU” division. All financial aid, tuition payments, and student account inquiries are handled through the Office of Financial Aid or the Bursar’s Office—both reachable via the numbers above.

Lynchburg Federal Credit Union – Official Contact Information

• Toll-Free Customer Service: 1-800-821-4228
• Local Branch Support: (434) 845-1234
• 24/7 Automated Banking: 1-800-821-4228 (press 1)
• Online Banking Support: https://www.lyfcu.org/contact
• Security & Fraud Reporting: 1-800-821-4228, option 4

Lynchburg Federal Credit Union (LFCU) is a federally insured credit union (NCUA

32573). It serves over 70,000 members and offers checking, savings, auto loans, mortgages, and credit cards. LFCU does not use the name “Hornets” or reference the University of Lynchburg in its branding. Its official website is https://www.lyfcu.org. Any other website using “Hornets” or “University CU” is a scam.

Important: Neither institution uses unsolicited phone calls to request personal data. If you receive a call claiming to be from either, hang up and call them back using the official numbers listed above.

How to Reach Legitimate Customer Support for Real Lynchburg Institutions

If you are a student, alumni, member, or resident seeking support from a legitimate Lynchburg-based institution, here is how to reach them safely and effectively:

1. University of Lynchburg – Student and Faculty Support

Students and faculty should always begin with the official University of Lynchburg website: https://www.lynchburg.edu. From there:

• Use the “Contact Us” page to submit inquiries via secure web forms.
• Access the Student Portal (MyUofL) for academic records, billing, and financial aid status.
• Email is the preferred method for non-urgent matters. Use your university email address to ensure authenticity.
• For urgent security issues (e.g., phishing attempts targeting students), contact the IT Security Team at security@lynchburg.edu.

Never respond to emails or texts that ask you to click links or call a number to “verify your account.” These are phishing attempts. The University of Lynchburg will never ask for your password via email.

2. Lynchburg Federal Credit Union – Member Services

Members of LFCU have multiple secure options:

• Online Banking: Log in at https://www.lyfcu.org to check balances, transfer funds, and report suspicious activity.
• Mobile App: Download the LFCU Mobile App from the Apple App Store or Google Play. It includes secure messaging and fraud alerts.
• Live Chat: Available on the LFCU website during business hours (Monday–Friday, 8:30 AM–5:00 PM).
• Branch Visits: Visit any of their 7 local branches in Lynchburg, Appomattox, or Bedford for in-person assistance.
• Mail: Send correspondence to: Lynchburg Federal Credit Union, 2001 W. Main St., Lynchburg, VA 24501.

If you suspect fraud on your account, immediately call the LFCU Security Line at 1-800-821-4228, option 4. Do not use any other number.

3. Reporting Fraud and Scams

If you believe you’ve been targeted by a scam using the name “Lynchburg University CU in Lynchburg: Hornets,” take these steps immediately:

1. Hang up or close the webpage.
2. Do not click links or download files.
3. Do not provide any personal information.
4. Report the incident to the FTC at https://reportfraud.ftc.gov
5. Notify the University of Lynchburg at security@lynchburg.edu
6. Notify Lynchburg Federal Credit Union at fraud@lyfcu.org
7. Place a fraud alert on your credit report via Equifax, Experian, or TransUnion.

Document the scam: Save the phone number, email address, website URL, and any messages you received. This helps authorities track and shut down fraudulent operations.

Worldwide Helpline Directory – Legitimate Institutions Only

Scammers often claim to be international branches or global support centers. Below is a verified directory of official contact channels for the real institutions in Lynchburg, Virginia, and their global access points:

University of Lynchburg – Global Support

• International Student Office: +1 (434) 544-8245
• Study Abroad Programs: +1 (434) 544-8260
• Global Alumni Network: alumni@lynchburg.edu
• Emergency Assistance for Students Abroad: +1 (434) 544-8200 (ask for Public Safety)

The University of Lynchburg partners with global institutions but does not operate call centers outside the U.S. Any claim of a “global support hub” for the University of Lynchburg outside Virginia is false.

Lynchburg Federal Credit Union – International Access

• Toll-Free U.S. & Canada: 1-800-821-4228
• International Member Support (collect call): +1 (434) 845-1234
• Wire Transfer Support: wires@lyfcu.org
• Foreign Currency Services: Available at select branches—call ahead.

LFCU does not have branches or call centers outside the United States. If you’re contacted by someone claiming to be an “LFCU representative in the UK, India, or Australia,” it is a scam. LFCU serves only members in central Virginia.

Global Fraud Reporting Resources

Regardless of location, if you’ve been targeted by this scam:

• United States: FTC – https://reportfraud.ftc.gov
• Canada: Canadian Anti-Fraud Centre – 1-888-495-8501
• United Kingdom: Action Fraud – 0300 123 2040
• Australia: Scamwatch – https://www.scamwatch.gov.au
• European Union: European Consumer Centre – https://ec.europa.eu/consumers
• India: National Cyber Crime Reporting Portal – https://cybercrime.gov.in

Always report scams to your local authorities and national cybercrime units. Your report helps prevent others from becoming victims.

About the Real Institutions – Key Industries and Achievements

University of Lynchburg – Education & Community Leadership

Founded in 1889 as Virginia Christian College, the University of Lynchburg has evolved into a respected liberal arts institution with over 2,500 students and 100+ degree programs. It is accredited by SACSCOC and offers undergraduate and graduate degrees in education, nursing, business, psychology, and the sciences.

Key achievements:

• Ranked among the top 10 regional universities in the South by U.S. News & World Report (2023).
• Home to the Center for Health Sciences, which operates a community clinic serving underserved populations.
• Recognized by the Princeton Review as a “Best Value” college for five consecutive years.
• Produces over 700 graduates annually, with 94% employed or in graduate school within six months.
• Its Hornets athletic teams compete in NCAA Division III and have won 14 conference championships since 2010.

The University of Lynchburg is committed to ethical education, community engagement, and student success. It does not engage in financial services beyond student billing and aid disbursement.

Lynchburg Federal Credit Union – Financial Inclusion & Innovation

Lynchburg Federal Credit Union (LFCU), founded in 1952, is one of the largest credit unions in central Virginia. Originally established to serve employees of Lynchburg City Schools, it now serves over 70,000 members across multiple counties.

Key achievements:

• NCUA-insured with over $750 million in assets (2023).
• Recognized as a “Top Credit Union” by Forbes and Credit Union Times.
• Launched the first mobile app in the region with biometric login and real-time fraud alerts.
• Provides over $50 million in low-interest loans annually to first-time homebuyers and small business owners.
• Operates a Financial Wellness Center offering free budgeting workshops and credit counseling to the public.

LFCU is a not-for-profit, member-owned financial cooperative. Its mission is to improve financial health in the community—not to sell products or collect personal data. Its customer service is transparent, secure, and never initiated via unsolicited calls.

Global Service Access – How to Safely Connect from Abroad

If you are outside the United States but have a connection to the University of Lynchburg or Lynchburg Federal Credit Union, here’s how to access services securely:

For University of Lynchburg Students Abroad

• Use your university email (username@lynchburg.edu) for all communications.
• Access MyUofL portal via VPN if you’re in a restricted country.
• Contact the Office of International Programs for visa or academic support.
• For emergencies, call +1 (434) 544-8200 and ask for Public Safety.

Never use third-party websites or apps claiming to be “University of Lynchburg Global Support.” These are fake portals designed to harvest your login credentials.

For LFCU Members Living Overseas

• Use LFCU’s secure online banking platform (https://www.lyfcu.org) to manage accounts.
• Set up wire transfers through the “Transfers” section in your account.
• For international wire assistance, email wires@lyfcu.org with your member number and request details.
• Do not use third-party money transfer services like Western Union or MoneyGram to send funds to “LFCU” — this is a common scam tactic.

LFCU does not offer branch access outside the U.S. If you’re abroad and need help, use the toll-free number or secure messaging through their website. Avoid any service asking for your PIN, password, or one-time code over the phone.

FAQs – Answering Common Questions About the Scam

Q1: Is “Lynchburg University CU in Lynchburg: Hornets” a real organization?

No. It is a fabricated name used by scammers to impersonate the University of Lynchburg and Lynchburg Federal Credit Union. No such entity exists in any official registry.

Q2: I received a call from someone claiming to be from “Lynchburg University CU Hornets Support.” What should I do?

Hang up immediately. Do not provide any personal information. Report the call to the FTC at ReportFraud.ftc.gov and notify the University of Lynchburg at security@lynchburg.edu. If you shared information, contact your bank and place a fraud alert on your credit report.

Q3: Can I trust a website that says it’s the official site for “Lynchburg University CU Hornets”?

No. Legitimate websites use .edu (for the University) or .org (for LFCU). Avoid any site using .com, .net, or .info with this name. Always type the official URL directly into your browser: https://www.lynchburg.edu or https://www.lyfcu.org.

Q4: Why do scammers use the name “Hornets”?

The Hornets is the well-known mascot of the University of Lynchburg. Scammers use familiar, trusted symbols to trick people into believing the call or email is legitimate. This is called “brand spoofing.”

Q5: Does the University of Lynchburg offer financial services?

No. The University manages student billing and financial aid but does not offer banking, loans, or credit cards. Those services are provided exclusively by Lynchburg Federal Credit Union.

Q6: What’s the difference between a university and a credit union?

A university is an educational institution that grants degrees. A credit union is a member-owned financial cooperative that offers banking services. They serve different purposes and are regulated by different agencies.

Q7: How can I verify if a customer service number is real?

Always find the number on the official website. Do not use numbers from Google search results, emails, or texts. Call the organization directly using the number on their homepage. If you’re unsure, visit a physical branch or send an email.

Q8: Can I get a refund if I lost money to this scam?

Possible, but not guaranteed. Contact your bank or credit card issuer immediately to dispute the transaction. File a report with the FTC and your local police. The sooner you act, the higher your chance of recovery.

Q9: Are there any ongoing investigations into this scam?

Yes. The FBI’s Internet Crime Complaint Center (IC3) and the Virginia Attorney General’s Office are actively investigating impersonation scams using university and credit union names. Multiple cases have been reported in Virginia and neighboring states.

Q10: How can I help prevent others from falling for this scam?

Share this article. Warn friends, family, and students. Post about it on social media using

LynchburgScamAlert. Report fake websites and numbers to Google and the FTC. Awareness is the best defense.

Conclusion – Stay Informed, Stay Safe

The name “Lynchburg University CU in Lynchburg: Hornets” is not real. It is a dangerous fabrication designed to exploit trust in two respected Virginia institutions: the University of Lynchburg and Lynchburg Federal Credit Union. Scammers use this false identity to steal identities, drain bank accounts, and cause emotional and financial harm.

Never trust unsolicited calls, texts, or emails—even if they sound official. Always verify contact information through the institution’s official website. If something feels off, it probably is.

Remember:

• The University of Lynchburg is a school—no credit union.
• Lynchburg Federal Credit Union is a bank—no university.
• The Hornets are a mascot—not a financial brand.
• Official support numbers are published on official websites—never found via Google ads or spam calls.

If you’ve been targeted, act quickly: hang up, report, and reach out to the real institutions using the verified numbers in this article. Your vigilance protects not only yourself but your community.

Stay informed. Stay skeptical. Stay safe.